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Asking for Online Reviews for Your Auto Repair Business [Quick Tip]

Jun 16, 2016 8:32:00 AM / by Brian Paulson posted in automotive repair shops

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The Importance of Online Reviews

Happy customers are leaving your shop after some repair work on a daily basis. Are you asking them to share their experiences with your business online?

If not, you could potentially be losing out on business.

Online reviews on popular sites such as Yelp, Google, and Facebook have become popular destinations for the curious consumer researching automotive repair service providers.

In fact, nearly 9 in 10 consumers read online reviews to determine the quality of a local business.

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How to Build a Learning Culture at Your Auto Repair Shop

Jun 14, 2016 8:21:00 AM / by Brian Paulson posted in automotive repair shops

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A Profitable Learning Environment

Building a learning culture at your automotive repair shop can pay dividends to your bottom line, but the process needs to established from the top down. Owners of profitable shops realize that implementing a successful training program and protocol takes time and resources. Here are a few steps to get you started making your shop a profitable learning environment.

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How to Increase Average Repair Order for Your Shop [Quick Tip]

Jun 9, 2016 8:17:00 AM / by Brian Paulson posted in automotive repair shops, small business operations

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Average Repair Order (ARO) is one of the most important indicators of a healthy and profitable automotive repair shop. Increasing and maintaining higher ARO allows your staff to work efficiently while making the shop more money in the process.

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6 Reasons to Outsource Accounting for Your Auto Repair Business

Jun 7, 2016 8:42:00 AM / by Brian Paulson posted in automotive repair shops

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When it comes to running your automotive repair shop, you’re the boss. In some cases, that means you’re the catch-all for certain activities that need to be accomplished on a daily basis. There’s only so many hours in the day, however. Rather than sacrificing your time or potentially falling behind on accounting activities and deadlines, think about outsourcing your accounting and payroll to experts with experience in your industry.

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Do I Need a Higher Car Count or Higher ARO? [Quick Tip]

Jun 2, 2016 8:22:00 AM / by Brian Paulson posted in automotive repair shops, small business operations

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When it comes to running a profitable auto repair shop, successful owners recognize the balancing act between maintaining a proper car count and maximizing the average repair order (ARO) dollars.

The best-run shops know their break-even point: the number of cars needed on a weekly basis multiplied by the average dollar per job that will earn enough gross profit to cover operating costs and expenses.

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Evolving Trends in the Automotive Repair Industry

May 31, 2016 2:02:47 PM / by Brian Paulson posted in automotive repair shops

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Market forecasts are looking good for the automotive repair industry in Minnesota and across the nation. Research from the Automotive Aftermarket Industry Association reports a compounding 3.4% growth in the United States through 2017.

Since the 2008 recession, new car and truck sales have rebounded faster than expected, but people are still keeping their older vehicles on the road longer than ever before -- on average, up to 12 years.

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Low Labor Rates are Hurting Your Automotive Repair Business [Quick Tip]

May 26, 2016 8:22:00 AM / by Brian Paulson posted in automotive repair shops, small business operations

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There’s a common misconception among automotive repair shop owners regarding labor rates. Some owners feel they need to offer labor rates under the local market average to attract and retain customers, and they’ve been targeting low rates for years based on the competition. This mentality can drastically affect your profits.

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Steps to Secure Additional Sales for Your Automotive Repair Shop

May 24, 2016 8:45:53 AM / by Brian Paulson posted in automotive repair shops

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Getting customers into your shop is one thing, making sure you are providing the best customer service and proactive maintenance is another. Not only can you help customers keep their vehicles on the road longer, you can also help increase your average work order.

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What are Ideal Hours of Operation for Automotive Repair Shops? [Quick Tip]

May 19, 2016 8:11:26 AM / by Brian Paulson posted in automotive repair shops, small business operations

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Is your shop only open during normal business hours, say from 8am to 5pm? If so, you may be leaving money on the table.

Profitable repair shops capitalize on the demand for early morning and evening hours on both ends of the traditional workday because customers don’t want to (or can’t) take time out of their regular working hours to drop off or pick up their vehicle.

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Top 5 Mistakes Auto Repair Shop Owners Should Avoid

May 17, 2016 8:17:00 AM / by Brian Paulson posted in automotive repair shops

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Auto repair shops in the Twin Cities are a thriving business. Whether you have a small, two-bay shop or a large operation with eight service bays or more, there are ways to maximize your profitability. There are also ways to hurt your bottom line.

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