Growth for a business is good, right?
Yes and no. Anybody who’s concentrated on growing their business from a couple of people working out of a garage to a full-fledged operation knows that there are always complications that come with growth. What worked with a few people might not always translate when you have to mix in another dozen, or hundred, or more.
In the next few emails we're going to tackle a few scenarios where growth might be harming your business, and what you can do about it. First up: hiring.
Hiring During Growth
When you start your business, you get to hand-pick who you work with. That means that often times you’ll be able to get someone who understands your industry, works hard, and has a good knowledge of how the day-to-day needs to work in order for your business to thrive. That’s awesome, and it probably raises the bar for what you’re expecting in future employees.
Unfortunately, all employees aren’t created equally, so as you grow you may not experience the same level of workmanship to which you’ve become accustomed. It may be harming the quality of service you're able to offer.
That being said, this isn’t the fault of your new employees.
As your business grows you may need to hire a lot of people quickly, but if you don't have clear onboarding and training systems in place, you may be setting your employees up to fail. It's important to screen for hardworking, honest, and intelligent people, but it's also your responsibility as a business owner to make sure you onboarding procedures are well-established and straight forward.
If you do that, you’ll be able to keep that pipeline full of awesome new talent.
Go back and check out the section on recruitment, orientation, and onboarding in our Ebook for a deeper dive into how this works. Or talk to an expert: