Trust your gut. If you’re thinking about leaving your accounting firm, then you’re ready to move on.
You should treat your relationship with your accountant as an investment. If the service doesn't align with the cost, it isn't a good value. The sooner you leave, the better off you'll be.
At CSI Accounting & Payroll, when we meet with prospective clients, they often tell us that their relationship with their current accountant has them feeling overcharged for the awful level of communication they receive. Don’t settle for inconsistent service!
Here, we discuss some reasons why someone should switch accountants, as well as the things that may hold them back.
3 Reasons to Change Accountants
There’s a wide variety of accounting options available, all with varying levels of service. Just because you chose an accounting firm early on doesn’t mean you should stay with a bad service.
Business owners who are looking to make a change in their accounting solution tend to feel that their current accountant has one or all of the following tendencies:
- Lacking in communication.
- Using confusing lingo.
- Making you feel small.
1. Their communication is lacking.
They only reach out during tax time, are not responsive to emails and phone calls, or don't answer your questions fully. You should have unlimited communication with your accountant at no extra cost to you! If you can't communicate, then all they can do for you is prepare and file your taxes.
2. They use accounting lingo that is confusing.
What's the point of over-complicating conversations? Your accountant should be able to speak in plain language or shed light on topics that you're not familiar with. An accountant who omits details makes it difficult to gauge how much they're actually doing to help you.
3. They make your business feel like “small potatoes” compared to their other clients.
The size of your business should not negatively influence the amount of communication or attention you receive. A quality accounting service should be able to recognize the importance of small businesses on a larger scale and want to dedicate time to helping them succeed.
These are all valid reasons to find a new accountant: one who is receptive to your needs, fosters open communication, treats your business as their own, and remains proactive with suggestions for growth.
4 Fears That Hold You Back
People tend to fear change; that’s understandable. However, fear of change shouldn’t hold back your small business. If you’re thinking about switching accounting firms, do you have any of the following fears?
- Making the wrong decision.
- Too busy.
- Embarassed about your situation.
- Can't afford to spend more.
1. What if I’m making the wrong decision?
You may worry that no matter what is bad about your current situation, there could be something even worse in a different solution. Maybe you're concerned that you would switch to an accounting service that costs more but does not provide more value.
The fact that you’re considering a switch should put this fear to bed. The wrong decision would be to remain complacent with your existing accounting situation.
Maybe you’ve outgrown your accounting firm, need more than annual services, or simply need to shift to one with more experience in your industry. Are you unsure if you'd be a good match for an accounting solution? See if you're the right fit to work with CSI Accounting & Payroll.
2. I’ve got too much going on right now.
If this is your concern, it typically means you do most of the operations for your company and don't want to pause to go through an onboarding process with a new accounting solution.
If you're waiting for the right time to make the change, it will never happen. As a small business owner, you'll always be busy. However, once you make the switch, you may find that the process was easier than expected.
3. I don’t want a new accountant to know that my books are a mess or my taxes have fallen behind.
When you're running a business, some stuff can slip down your to-do list. It can feel embarrassing to have to explain this to a new accountant, but we know that these things happen! Don’t let this fear stop you from establishing an open and honest line of communication with them.
The best accounting firms should feel like an extension of your business, and burying messy records or past accounting problems is never the way to get ahead. If you work with CSI, your route to clean books and better tax returns is as simple as filing back taxes and getting audit representation.
4. I can’t afford a different level of service.
Monthly accounting services provide substantially more value than only an annual service. While monthly accounting has a higher outgoing cost, it also has much higher returns. If an accountant only sees your numbers once a year, it's too late to offer advice that would have helped to make that year more profitable, and definitely too late to lower your tax liability for a year that's over.
If you've been handling your accounting in-house, you're also not getting the expert level of advice that a monthly accountant can provide you. Plus, you're more profitable when you're doing the work where your expertise lies - instead of spending extra time trying to figure out accounting.
Not to mention, CSI has transparent pricing, so you know what you're walking into.
Make a Proactive Decision to Switch Accountants
The decision to switch accounting firms for your small business should not be taken lightly. However, the process of handing over the accounting activities to a new firm isn’t as difficult as you may think. Many of CSI's clients find a sense of relief after the change has been made and express the feeling that they should have made the commitment sooner.
Remember, there isn’t a perfect time to switch accountants, but if you’re already thinking about making a change, it’s probably a good indication that you should trust your instincts.
Wondering if switching to CSI Accounting & Payroll's monthly services is the right choice for your business? Schedule a free, in-person consultation with us today by clicking the button below!
Not ready to talk? Make sure you read up on the services that CSI offers first.
