Auto Repair Shops: Managing Insurance Short Pays

Jul 8, 2022 11:07:44 AM / by CSI Accounting Staff posted in small business accounting, automotive repair shops, problem, how to


As an auto repair shop owner, do you ever run into issues with not receiving full payment for some jobs?

Short pays, when applied to the auto repair industry, are typically referring to when a client’s insurance pays a certain amount for warranty work that you charge more for. Because of this, the invoice is only partially covered. What do you do then?

Some people suggest balance billing, meaning that you bill your client for the difference between your charge and their insurance’s covered amount. However, after more than 50 years of working with auto repair shops, the experts at CSI Accounting & Payroll don’t advise balance billing, and we don’t know of anyone who does this.

In this article, we cover the route that we suggest to tackling short pays - without balance billing.

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Matrix Pricing for Auto Repair Shops [Template]

Jun 27, 2022 8:22:00 AM / by Brian Paulson posted in small business payroll, small business accounting, automotive repair shops

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Inflation is no joke! Your bills go up every year, so your fees have to as well.

When your employees work hard and have a high-demand skill set, your business should be turning a profit. However, if you’re failing to price your parts accordingly, you may be losing out on thousands of dollars in potential profit year after year. 

How do you prevent this? Use matrix pricing, a system that uses multipliers to determine the selling price of a part used in a repair order. Many auto shop management systems have the capabilities to program a parts pricing matrix, but they are not always used to the fullest extent or not programmed properly based on strategic calculations.

At CSI Accounting & Payroll, we've served many automotive shops over the past 50+ years. While we work with most industries, we have an undeniable specialty in auto repair shops - in fact, that's where we started when we first opened our doors.

In this article, you'll find a link to our matrix pricing template that we use to help our auto repair shop clients.

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How eBooks, Pricing Guides, and Other Templates Can Help Your Business

Feb 8, 2021 3:34:30 PM / by CSI Accounting Staff posted in restaurants, small business bookkeeping, small business accounting, automotive repair shops, small business operations


You likely started your business because your entrepreneurial mindset was driven by your passion, not because you like performing financial tasks.

How can you reduce your time spent on financial tasks while maximizing your profits? Take advantage of the free resources available to you online, especially if they have been crafted by an accountant or payroll professional.

Luckily, CSI Accounting & Payroll offers a variety of free resources for small businesses. Let us help - your nightmare is our passion!

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How to Measure the Productivity of Your Automotive Technicians [Quick Tip]

Jul 7, 2016 11:19:18 AM / by Brian Paulson posted in automotive repair shops

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Stay Profitable, Not Just Busy

You’ve got a good crew and operations seem to be smooth at your auto repair shop, but something isn’t quite adding up on the bottom line. Although everyone seems to be busy working, even on days when the car count isn’t as high as you’d like, you are not hitting your profit goals.

Superficial productivity checks don’t cut it these days. To have an accurate picture of your crew’s performance, there are certain data points you should be measuring.

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Gross Profit Margins for Auto Repair Shops [Quick Tip]

Jun 28, 2016 8:16:00 AM / by Brian Paulson posted in automotive repair shops


Set Goals for Your Gross Profit Margin (GPM) 

Setting and hitting appropriate GPMs is crucial for your automotive repair shop to maintain success. At a minimum, set goals to achieve a 50% profit margin on sales of parts and accessories. Parts and accessories purchased from dealerships are normally priced somewhere lower on the spectrum, while parts and accessories purchased from jobbers are normally priced higher on the spectrum. An overall pooled margin of 50% is a realistic and attainable goal.

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How to Increase Average Repair Order for Your Shop [Quick Tip]

Jun 9, 2016 8:17:00 AM / by Brian Paulson posted in automotive repair shops, small business operations


Average Repair Order (ARO) is one of the most important indicators of a healthy and profitable automotive repair shop. Increasing and maintaining higher ARO allows your staff to work efficiently while making the shop more money in the process.

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6 Reasons to Outsource Accounting for Your Auto Repair Business

Jun 7, 2016 8:42:00 AM / by Brian Paulson posted in automotive repair shops


When it comes to running your automotive repair shop, you’re the boss. In some cases, that means you’re the catch-all for certain activities that need to be accomplished on a daily basis. There’s only so many hours in the day, however. Rather than sacrificing your time or potentially falling behind on accounting activities and deadlines, think about outsourcing your accounting and payroll to experts with experience in your industry.

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Top 5 Mistakes Auto Repair Shop Owners Should Avoid

May 17, 2016 8:17:00 AM / by Brian Paulson posted in automotive repair shops


Auto repair shops in the Twin Cities are a thriving business. Whether you have a small, two-bay shop or a large operation with eight service bays or more, there are ways to maximize your profitability. There are also ways to hurt your bottom line.

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