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How eBooks, Pricing Guides, and Other Templates Can Help Your Business

Feb 8, 2021 3:34:30 PM / by CSI Accounting Staff posted in restaurants, small business bookkeeping, small business accounting, automotive repair shops, small business operations


You likely started your business because your entrepreneurial mindset was driven by your passion, not because you like performing financial tasks.

How can you reduce your time spent on financial tasks while maximizing your profits? Take advantage of the free resources available to you online, especially if they have been crafted by an accountant or payroll professional.

Luckily, CSI Accounting & Payroll offers a variety of free resources for small businesses. Let us help - your nightmare is our passion!

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Matrix Pricing for Auto Repair Shops [Template]

Jul 28, 2016 8:22:00 AM / by Brian Paulson posted in automotive repair shops

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Matrix pricing is a system that uses multipliers to determine the selling price of a part used in a repair order.

Many auto repair shop management systems have the capabilities to program a parts pricing matrix, but they are not always used to the fullest extent or not programmed properly based on strategic calculations. 

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Auto Repair Shops: How to Reach and Retain Millennials

Jul 21, 2016 8:44:00 AM / by Brian Paulson posted in automotive repair shops, small business operations


Generation Y, also known as millennials, are tech-savvy consumers. They have grown up using the internet and mobile devices, and they have buying power.

By adjusting how you market and engage with millennials, you can reach and retain a large customer base that shows brand loyalty once they’re hooked.

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Auto Repair Shop Owner: Feeling Overwhelmed? [Quick Tip]

Jul 14, 2016 8:33:00 AM / by Brian Paulson posted in automotive repair shops


Avoid Burnout

Overseeing repairs, paying bills, preparing payroll, filling out tax forms, managing employees, everything seems to rest on your shoulders. It’s tough work running an auto repair shop. While it’s admirable to bear the brunt of the responsibilities as the owner, it can be overwhelming and lead to burnout. When this occurs, both your business and personal life suffer.

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How to Measure the Productivity of Your Automotive Technicians [Quick Tip]

Jul 7, 2016 11:19:18 AM / by Brian Paulson posted in automotive repair shops

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Stay Profitable, Not Just Busy

You’ve got a good crew and operations seem to be smooth at your auto repair shop, but something isn’t quite adding up on the bottom line. Although everyone seems to be busy working, even on days when the car count isn’t as high as you’d like, you are not hitting your profit goals.

Superficial productivity checks don’t cut it these days. To have an accurate picture of your crew’s performance, there are certain data points you should be measuring.

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Defining Your Automotive Repair Business

Jun 30, 2016 8:32:00 AM / by Brian Paulson posted in automotive repair shops


How would you define your automotive repair business?

Do you only work on certain vehicles based on manufacturer? Do you have a specialty or a niche service offering? Are you a general shop that caters to customers in a specific area?

Whatever your answers are, does your definition align with your customers’ perceptions of your business?

One way to clearly define your automotive service and repair business is to focus on your current customers. Try the following steps over a set period of time to gather information on your strengths and weaknesses to improve all aspects of your business.

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Gross Profit Margins for Auto Repair Shops [Quick Tip]

Jun 28, 2016 8:16:00 AM / by Brian Paulson posted in automotive repair shops


Set Goals for Your Gross Profit Margin (GPM) 

Setting and hitting appropriate GPMs is crucial for your automotive repair shop to maintain success. At a minimum, set goals to achieve a 50% profit margin on sales of parts and accessories. Parts and accessories purchased from dealerships are normally priced somewhere lower on the spectrum, while parts and accessories purchased from jobbers are normally priced higher on the spectrum. An overall pooled margin of 50% is a realistic and attainable goal.

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Top 3 Traits of Highly Successful Automotive Repair Shops

Jun 23, 2016 8:32:00 AM / by Brian Paulson posted in automotive repair shops


We’ve partnered with many automotive repair shops in the Twin Cities, covering accounting and payroll activities, as well as providing proactive business advice. Over the years, we’ve assembled a list of common traits shared by highly successful shops. While these traits don’t necessarily guarantee profitability, they do foster best practices that can boost your bottom line.

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Suggestions for Service Advisors When the Shop is Slow [Quick Tip]

Jun 21, 2016 8:14:00 AM / by Brian Paulson posted in automotive repair shops


Focus on Activities to Increase Sales

There’s always work to be done when your automotive repair shop is experiencing a slow day. But when the workload is down, your service advisors should remain focused on activities related to bringing in more business, not administrative work or other tasks around the shop.

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Asking for Online Reviews for Your Auto Repair Business [Quick Tip]

Jun 16, 2016 8:32:00 AM / by Brian Paulson posted in automotive repair shops


The Importance of Online Reviews

Happy customers are leaving your shop after some repair work on a daily basis. Are you asking them to share their experiences with your business online?

If not, you could potentially be losing out on business.

Online reviews on popular sites such as Yelp, Google, and Facebook have become popular destinations for the curious consumer researching automotive repair service providers.

In fact, nearly 9 in 10 consumers read online reviews to determine the quality of a local business.

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